The Jackson Branch is now open.

Active - When a hold request is placed, its status is automatically set to active.
Cancelled - The library canceled the hold at the patrons request, patron cancelled the hold requests, or the hold request was in the status of unclaimed, then the library removed it from their hold shelves.
Expired - If a hold request is not filled within the specified period of time, the request status automatically changes to expired. Currently set to 1 year of when the hold request was placed.
Held - The item is ready for the patron to pick up.
Inactive -An inactive hold request has an activation date in the future. The patron has changed the activation date to a future date.
Pending - When the library is searching for a copy of the title to fill a hold request the status is pending.
Shipped - A shipped hold request means that an item is being shipped from a branch other than the pickup branch.
Held - The item is ready for the patron to pick up.
Unclaimed - If the requesting patron does not pick up the held item within the specified period of time (currently 5 business days), the hold request status automatically changes from held to unclaimed.

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