The Jackson Branch is now open.

How do I check to see if my hold request went through using Mobile PAC?

From the Home screen choose My Account.
Click on Hold Requests. Your list of holds appears on the next screen.

How do I place a hold using Mobile PAC?

Navigate to the Mobile PAC on your mobile device.
Click on Search the Catalog.
Enter your search in the Search Box for the item you wish to reserve and press Search
A list of items matching your search will be returned. Click on the title of the item you’re interested in to bring up that item’s screen.
Choose Request It.

How do I change my preferences in the Mobile PAC?

Navigate to the Mobile PAC on your mobile device.
Click on Preferences.
Choose the options you would like and click Save Changes.

How do I cancel a request in Mobile PAC?

From the Home screen choose My Account.
Click on Hold Requests. Your list of holds appears on the next screen.
Click on the check box in front of the holds you wish to cancel.
Click on Cancel Selected.
The next screen will ask you to verify that you want to cancel the requests.
Press Yes to cancel the requests.
Note: The canceled hold will still show up on your holds requests list, however, it will have a cancelled status rather than an active one and will go away after 30 days.